FAQs
Shipping & Returns
Shipping is calculated at checkout. Shipping on only prints is a flat fee. Shipping on framed prints is calculated per frame.
Orders are dispatched within 3-5 days working days. Thereafter, they should arrive within 1 to 4 days to the UK/Europe. Once your order is shipped, you will receive a tracking number via email.
Our printing partner is 100% carbon neutral and all our packaging is environment friendly. Everything is either recyclable or biodegradable and that includes the stickers, tape, compostable bubble wrap as well as the frame edge protectors used.
Your artwork will be sustainably packaged and well protected, but on the rare occasion there are issues, we will do our best to make it right.
Customs
We have duty free delivery to the UK and EU.
FAQs
About our prints & frames
Print sizes vary per item.
Frame sizes are limited. A4, A3, A2, 30cm x 30cm, 40cm x 40cm, 50cm x 50cm
Framed with FSC-certified Wood in Oak Veneer, Painted Black or White styles.
With ‘Nail Hanging’ on the back. A photo of this can be found on product listing of prints that are available framed.
Giclee art prints, printed on museum-grade paper. Specific paper is listed in the product description.
We recommend you to take care when handling this museum-grade print. Buying a pre-framed print will ensure your artwork is protected and ready to hang.
Guaranteed archival life of 100+ years.
What sizes do you offer?
We offer our prints in a range of sizes, some rectangular and some square. Not all prints are available in every size so please check the specific product for sizing options. Rectangular prints fit standard “A size” dimensions unless specified otherwise.
Here is a range of sizes that can be found:
Square
20cm x 20cm, 7.9inches x 7.9inches
30cm x 30cm, 11.8inches x 11.8inches
40cm x 40cm, 15.7inches x 15.7inches
50cm x 50cm, 19.7inches x 19.7inches
Rectangle
A6: 11cm x 15cm, 4.2inches x 5.9inches
A5: 15cm x 21cm, 5.9inches x 8.3inches
A4: 21cm x 30cm, 8.3inches x 11.7inches
A3: 30cm x 42cm, 11.7inches x 16.5inches
A2: 42cm x 59cm, 16.5inches x 23. 4inches
Are the prints archival?
My fine art prints are designed to last, and are only printed on archival fine art papers using processes that maintain the details of my work. You will not be disappointed, the print is breathtaking and holds the highest details that are contained in the image.
How do I personalise a print?
Please contact me directly using the form below or my email in the footer with as much detail as possible.
How long will my print take to arrive?
Your Fine Art Prints will be dispatched within 3-5 working days. Delivery to the United States, Canada and Europe will take up to 4 days, to the rest of the world could take up to 10 days. All purchases are sent via tracked & insured shipping services.
Are shipping costs different for UK and EU?
Yes. Shipping costs for UK and Germany are the same as we have a printers in those locations. Shipping to the EU is slightly higher.
Is there anywhere in the UK or EU that you don’t ship to?
Yes, at this time we do not ship to:
Guernsey, Gibraltar, Isle of Man, Jersey Andorra, Aland Islands, Monaco, San Marino, Vatican City
What if I you don’t deliver to my country?
If you are interested in purchasing my artwork but I am not currently delivering to your country please contact me using the form below or my email listed in the footer and we should be able to figure something out.
What's the policy on returns?
If a print gets damaged in transit we will replace it. We will ask for some images or video of the damage so we can supply this to the shipping service to cover the insurance.
What if my print gets damaged in transit?
If a print gets damaged in transit we will replace it. We will ask for some images or video of the damage so we can supply this to the shipping service to cover the insurance.
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